Improving Huggies® Baby Wipes packaging dispense performance and consumer experience

Kimberly-Clark identified opportunities to improve consumers’ experience of using its Huggies® Baby Wipes, and in particular make improvements to the dispensing of wipes from the packaging.

Key outcomes

The challenge

In order to bring fresh thinking into the project, Kimberly-Clark asked 42 Technology to carry out an investigation into the dispense performance of the existing packaging, and identify potential options that might enhance the consumer experience, whilst requiring minimal changes to the product design and maintaining compatibility with the current manufacturing assets.

42T’s solution

Through a process of empirical testing in the lab combined with theoretical modelling of the dispense mechanisms, the 42 Technology team established a robust understanding of the engineering principles that underpinned the dispense performance, which then allowed them to focus their innovation efforts around some specific product attributes.

The work also included the team visiting the mill to understand the current manufacturing capabilities and constraints to ensure any solutions were compatible with existing assets and processes.

A selection of concepts was progressed through to proof-of-principle evaluation, leading to one of the concepts being selected for implementation. This concept involved minimal changes to the product design and delivered a significantly enhanced consumer experience, whilst having zero impact on product cost and only a minor modification to the manufacturing process.

Why 42T?

Meet the team

Zeynep Bagwell

Zeynep Bagwell

Head of Personal Care

Zeynep brings extensive experience in personal care, combining scientific expertise with an understanding of the challenges facing consumer brands. She helps clients develop meaningful innovations that balance consumer needs, technical feasibility and commercial value.

Simon Jelley

Simon Jelley

Principal Consultant – Head of Innovation

Simon is a Chartered Mechanical Engineer with extensive experience solving complex engineering challenges. His expertise spans mechanism design and multidisciplinary innovation, helping clients understand product performance and develop practical solutions to technical problems.

Let us help you

Discover how 42T can help you rethink existing products, improve performance and deliver a better consumer experience.

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